Work : Labs
A HOSPITAL LABS SOLUTION
CLIENT : athenahealth
SERVICES : product design, UX strategy, user research
CHALLENGE
Fill a user and product gap within athenahealth’s line of services, by offering an MVP solution for hospital laboratories.
SOLUTION
An end to end solution for Lab Techs to track the process of collection, testing, and posting of results of specimen received by the hospital laboratory.
OUTCOME
Easy to use and on-brand experience led to increased client satisfaction.